Returns & Exchanges
At Cosmetic Capital, we want you to be completely satisfied with your beauty haul, which is why we offer a 30-day return policy for unopened and unused products. If your item is faulty or not as described, our dedicated support team is here to ensure a swift resolution.
Check Eligibility
Ensure your items are in their original, unopened packaging with all seals intact within 30 days of purchase.
Contact Support
Email our customer service team with your order number and a brief explanation of the reason for your return.
Pack and Post
Securely package your items to prevent damage during transit and send them to the return address provided by our team.
Receive Refund
Once our warehouse inspects the returned goods, we will process your refund or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing